Terms of Service

Effective Date: May 2025

Make Your Protein Pvt Ltd • India

These Terms of Service constitute a legally binding agreement between you and Make Your Protein Pvt Ltd. By accessing this website or placing an order, you confirm that you have read, understood, and agree to be bound by these terms in their entirety.

1. Overview & Acceptance of Terms

This website (makeyourprotein.com) is owned and operated by Make Your Protein Pvt Ltd, a company incorporated under the Companies Act, 2013, in India ("MYP", "we", "us", "our"). These Terms of Service govern your use of our website, products, and services. By accessing the website, browsing its content, creating an account, or placing an order, you agree to be bound by these Terms of Service and all policies incorporated herein by reference, including our Privacy Policy, Shipping Policy, Return & Refund Policy, and Cancellation Policy.

MYP reserves the right to update, amend, or revise these Terms of Service at any time without prior notice. It is your responsibility to review these terms periodically. Continued use of the website following any such updates constitutes your acceptance of the revised terms.

2. Eligibility

By using this website and placing orders, you represent and warrant that: (a) you are at least 18 years of age; (b) you have the legal capacity to enter into binding agreements; (c) all information you provide is accurate, current, and complete; and (d) your use of the website and purchase of products complies with all applicable laws in your jurisdiction. If you are under 18 years of age, you may only use this website under the direct supervision of a parent or legal guardian who agrees to be bound by these terms on your behalf.

3. Products & Personalization

MYP products are personalized nutritional formulas manufactured to order based on the selections made by the customer at checkout. The customer bears full responsibility for the accuracy of all selections, including protein base, functional blend choices, dosage frequency, and any personal data submitted as part of the ordering process.

MYP formulas are food supplements intended for general wellness and nutritional support. They are not pharmaceutical products and are not intended to diagnose, treat, cure, or prevent any disease or medical condition. The information provided on this website is for general informational purposes only and should not be interpreted as medical advice. Customers with pre-existing medical conditions, allergies, or those who are pregnant or nursing are strongly advised to consult a qualified healthcare professional before using any MYP product.

Product images, descriptions, and representations on this website are provided for illustrative purposes. While we endeavour to ensure accuracy, MYP does not warrant that all product information is entirely error-free. If you identify any inaccuracy, please contact us at formula@makeyourprotein.com.

4. Pricing, Payment & Taxes

All prices displayed on this website are in Indian Rupees (INR) for domestic customers. MYP reserves the right to modify prices at any time without prior notice. Price changes will not affect orders that have already been confirmed and paid for.

Accepted payment methods include: debit cards, credit cards, UPI, and net banking through our authorized payment gateway.
Cash on Delivery (COD) is not available.
All payments are processed securely through PCI-DSS compliant payment infrastructure. MYP does not store or have access to your card or payment account details.
Applicable GST and other statutory taxes will be included in the final order amount displayed at checkout.
International customers are responsible for all applicable import duties, customs fees, and local taxes in their country of residence.

5. User Accounts

Customers may create an account on the MYP website to manage orders, subscriptions, and preferences. You are responsible for maintaining the confidentiality of your account credentials. MYP shall not be liable for any unauthorized access to your account resulting from your failure to safeguard your login information. Please notify us immediately at support@makeyourprotein.com if you suspect any unauthorized access to your account.

6. Intellectual Property

All content on this website — including but not limited to: brand names, trademarks, logos, product names, design systems, photography, written copy, packaging design, and all visual elements — is the exclusive intellectual property of Make Your Protein Pvt Ltd. The MYP trademark and associated brand identifiers are the subject of a filed trademark application under the Trade Marks Act, 1999. Unauthorized use, reproduction, distribution, or imitation of any MYP intellectual property is strictly prohibited and will be pursued to the fullest extent of applicable law.

7. Limitation of Liability

To the maximum extent permitted by applicable law, MYP shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our website, products, or services. This includes, without limitation, damages for loss of profits, data, goodwill, or other intangible losses. In any event, MYP's total aggregate liability to you shall not exceed the total amount paid by you for the specific order giving rise to the claim.

8. Governing Law & Dispute Resolution

These Terms of Service shall be governed by and construed in accordance with the laws of India. Any dispute, claim, or controversy arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the competent courts located in India. You agree to first attempt to resolve any dispute informally by contacting MYP at legal@makeyourprotein.com before initiating formal legal proceedings.

9. Prohibited Activities

Users of this website are strictly prohibited from:

Using the website for any unlawful purpose or in violation of any applicable regulations.
Attempting to gain unauthorized access to any part of the website, server, or database.
Reproducing, duplicating, or reselling any part of MYP's website content, products, or intellectual property without express written consent.
Submitting false, misleading, or fraudulent information in any order or communication with MYP.
Engaging in any conduct that disrupts, damages, or impairs the functionality or integrity of the website.